Terms & Conditions

Scope

VCE Company, LLC (“VCE”) and its subsidiaries respect the privacy of our customers, business partners, and other visitors to our websites who may choose to provide personal information. We recognize the need for appropriate protections and management of personal information that you provide to us. This Privacy Statement will assist you to understand what types of information we may collect, how that information may be used, and with whom the information may be shared when you provide us with information on www.vce.com, support.vce.com and vcepartnerportal.com.

Links to Non-VCE Websites and Third Parties

VCE Company, LLC complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. VCE Company, LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view VCE Company, LLC’s certification, please visit http://www.export.gov/safeharbor/.

VCE Company, LLC has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding VCE’s privacy policy or practices, please contact us at Privacy@vce.com. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers only information that is collected through www.vce.com, support.vce.com and vcepartnerportal.com.

If you have questions or concerns regarding this Policy, you should first contact us at Privacy@vce.com. If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet (click here),  or by fax at 415-520-3420 or mail to TRUSTe Safe Harbor Compliance Dept. (click here for mailing address).  If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, click here or request this information from TRUSTe at any of the addresses identified above. The TRUSTe dispute resolution process shall be conducted in English.

Enforcement of this Privacy Statement

VCE will review and update this Privacy Statement periodically, and will note the date of its most recent revision above. If we make material changes to this Privacy Statement, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification (sent to the e-mail address specified in your account). We encourage you to review this Privacy Statement frequently to be informed of how VCE is protecting your information.

Contacts

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