VCE Managed Services provide complete, ITIL-based management services for Vblock Systems, with a focus on cloud operations and administration. These globally available services deliver robust SLAs with 24x7, process-driven IT service management and optimization. VCE becomes what is essentially an embedded, specialized team to manage customers’ Vblock System environments. This allows customers to focus on their business, rather than the daily IT challenges, knowing their converged infrastructure is running optimally.
VCE Cloud Enablement Services
VCE Cloud Enablement Services help customers build their teams’ capabilities so they can quickly and efficiently adopt and integrate deployed cloud/ITaaS solutions. Our managed services options provide expert, 24/7 remote monitoring, management, provisioning, and optimization of Vblock Systems with support for virtual machines, virtual operating systems, and applications within the environment.
VCE Cloud Optimization Services
VCE Cloud Optimization Services help with ongoing optimization of cloud solutions to ensure customers drive additional business value and discover new ways to benefit from these solutions as adoption increases.
VCE Desktop Virtualization Optimization Service
The Desktop Virtualization Optimization Service provides the primary performance and utilization metrics of a customer’s desktop and application environments, along with ongoing expertise, support, and training.
VCE Residency Service
Residency Services help bridge the knowledge-gap by providing highly-skilled administrators to assist with management of Vblock Systems. A VCE resident is focused on customer-specific needs and can provide day-to-day technical support, specific operational advice, and improved management of a customer’s Vblock System.