VCE Managed Services provide complete, ITIL-based management services for VCE systems, with a focus on cloud operations and administration. These globally available services deliver robust SLAs with process-driven IT service management and optimization. VCE becomes what is essentially an embedded, specialized team to manage VCE system environments. This allows your organization to focus on the business, rather than the daily IT challenges, knowing your converged infrastructure is running optimally.
VCE Residency Service
VCE Residency Service helps bridge the knowledge gap by providing highly skilled administrators to assist with management of VCE systems at your site. A VCE resident is focused on your specific needs and can provide day-to-day technical support, specific operational advice, and improved management of VCE systems.
VCE Cloud Managed Services
VCE Cloud Managed Services provide remote, ITIL-based 24X7 operational managed services to help you achieve maximum business value from your VCE systems. Options range from basic system monitoring and operations to virtual machine deployment, virtual operating system management, and management of specific applications such VMware Horizon View (VDI).