Dell EMC invites you to join our Converged Platforms and Solutions Division (CPSD) Customer Success Program and share how converged platforms and solutions have accelerated your IT transformation and business results.
The Dell EMC CPSD Customer Success Program is a way we recognize you, our valued customer, for your innovations with Dell EMC's converged platforms and solutions. The program enables you to leverage your success story to gain positive exposure and brand awareness with a global audience.
You can share your experiences in a number of different ways including videos, case studies, press releases, presentations, and reference calls. Select your level of participation based on your time and corporate policy.
As a Dell EMC CPSD customer advocate, you can:
- Engage with industry peers, CPSD executives, and press and analyst communities
- Showcase your IT organization’s success and business impact
- Enhance your status as a thought leader
- Access exclusive networking events, including regional dinners and receptions at major industry conferences
- Receive recognition via industry award nominations
Each year, CPSD top performing customer advocates are eligible for complimentary conference passes, training credits, and other gestures of appreciation.
Menu Of Reference Opportunities
Dell EMC recognizes your time is extremely valuable and has created a flexible program where you choose which reference opportunities are right for you. Simply share your Dell EMC success with the Dell EMC CPSD Customer Success Team and we will manage the rest. You review and approve all messaging before any reference piece is finalized and published.* Approved public pieces are posted to VCE.com and leveraged at Dell EMC events and in other marketing materials. They also may be promoted via CPSD's social media channels.
*Excluding press and analyst activities
Video Interview: Brief (2-3 minute) testimonial discussing your company’s challenges and how your Dell EMC converged platforms and solutions helped solve them.
Customer Profile: Written story (2-3 pages) about your company’s IT infrastructure challenges, the Dell EMC solution you selected, and the key benefits realized.
Press and Analyst Activities
Press Release/Blogs: Public statement about the benefits of your CPSD solution. Sent to targeted media and/or posted to VCE.com and promoted on CPSD social media channels.
Press Release Quote: Public quote, featured in a Dell EMC issued press release, focused on your success with CPSD solutions.
Media/Analyst Interview: One-on-one interview with a reporter or industry analyst. IT and vertical market media interviews typically result in success stories about your CPSD solution. Analyst interviews help influence reports about converged infrastructure and Dell EMC. Analyst activities may be anonymous. We prepare you before every media and analyst interview.
Keynote, Session and/or Booth Presentation: Share your CPSD success story at IT, vertical market and/or analyst events. We identify the right opportunity with you, and help develop and prepare your presentation.
Voice of the Customer Events: One-to-many private event featuring a panel of CPSD customers moderated by a CPSD executive. Discuss your CPSD success story and answer questions from attending Dell EMC CSPD customers and prospects.
One-to-One Customer Conversation
Reference Call: Private phone discussion between you and a CPSD customer or prospect, organized through your CPSD Account Manager, focused on your use of Dell EMC converged platforms and solutions.
Site Visit: Host a Dell EMC CPSD customer or prospect at your company site to showcase your CPSD solution as a best practice.
For examples of these activities, visit our Customer Network.
Join Our Customer Success Program
Please e-mail the CPSD Customer Success Team to discuss joining the Dell EMC CPSD Customer Success Program. Sample members include: